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CHICK-FIL‑A ranked fav 8th year in row…

The history of Chick-fil‑A Chick-fil‑A, one of the largest family-owned restaurant chains in the U.S., rose from humble beginnings as a small diner in a suburb of Atlanta.Chick-fil‑A has maintained its position as America’s favorite restaurant for eight years in a row, according to the American Customer Satisfaction Index (ACSI).  That’s in spite of the fact that overall, consumers prefer full-service restaurants over fast food.  The survey found that Americans’ satisfaction with fast food restaurants decreased by 2.6% in the last year, earning the category a score of 76. Meanwhile, full-service restaurants maintained their score of 80 from 2021.  The ACSI released its annual restaurant survey for the 2021–2022 year on Tuesday.  Even though fast food declined in popularity this year, Chick-fil‑A maintained its score of 83, the highest score in the ACSI restaurant survey.  Following Chick-fil‑A in the fast food category, sandwich chain Jimmy John’s and “All Other” fast food chains scored 79 this year. CHICK-FIL‑A TESTS EXPRESS DRIVE-THRU LANES NATIONWIDE. HERE’S HOW IT WORKS Domino’s and KFC both scored 78, while four chains – Chipotle, Panera, Pizza Hut and Starbucks – scored 77.  Fast food restaurants that scored 76 included Arby’s, Five Guys and Papa Johns, while Burger King, Little Caesars …

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